Residency preparation is very important to your future career
Your exam performance can totally determine or alter your career trajectory; and even your path in life. We recognize the immense responsibility we are entrusted with in order to guide you on your pre-residency journey and we take that responsibility very seriously. When a course attempts to train you, it asks that YOU behave a certain way with your patients. Isn’t it ironic that when you turn around and analyze how THEY treat you, it’s totally different? Everywhere you look, it always seems to be that all that matters is their business priorities. And you realize that you happen to be their commodity.
Dr. Jacob founded STEP2IT on the principle of “Leading by Example”
It means that as leaders, we strive to continually emulate the model behavior of an ideal physician in all we do. You’ll notice this behavior modeled inside and outside the classroom. It’s immediately evident in the way that we respond and speak to you. You’ll note that it all starts from the very first contact. Ask any of our past students; this is what they will tell you was the main “deciding factor” in choosing STEP2IT. This is a concept that is beyond mere “customer service” and at the core of what sets us apart from the rest. Why is this important? Because we are training future leaders who will pass on this valuable knowledge towards the next generation of leaders. Our hope is that all our students intend to emulate these qualities for the benefit of their patients. These are skills that are not just essential for an exam; but once they enter the real world in actual clinical practice. In actuality, this is the whole point of the exam in the first place! These exams are not a barrier designed to make it difficult to reach your goals. This entire process asks for your maximum effort because it’s a process designed to take you to a level that you, yourself, thought you couldn’t reach. The challenge is to push you for your ultimate best so that it will all ultimately benefit YOU for the rest of your life. Students that understand this one basic truth will have the least struggle and the greatest ease throughout their pre-residency process.
If you survey patients, they will tell you that there are certain qualities that they look for in an ideal physician
A respectful, caring, considerate, friendly, honest, energetic, polite, and knowledgeable physician. Someone who behaves professionally builds rapport with the intention of a lifetime relationship, has a thorough, meticulous approach and takes the time to communicate clearly, and treats each person as an individual. Someone who is flexible and receptive as well as being trustworthy, transparent, reliable, and ethical. Someone who is positive, supportive, and goes the extra distance to be the very best. This is the physician that makes the greatest difference in people’s lives. This is "personable professionalism" at its best.
So it’s no mystery that we treat YOU, our student, in the very same way
It’s because we want you to treat your own patients the SAME exact way! CIS and empathy do not need to be “an act” because these qualities should shine through naturally as an ideal physician. You’ve been told in medical school to always “treat the patient as a whole”. Likewise, we aim not only to help you pass an exam but to be here as your “life coach” in all areas of life. As we always say; “treat your patients like a family member”. Indeed this is the very way we treat our students and you will not find these qualities and principles at any other course.
